Privacy Policy

Last updated: May 2026

Overview

Muse Built is committed to protecting the privacy of our clients and website visitors. This policy outlines how we collect, use, store, and manage your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

What Information We Collect

We may collect personal information including your name, email address, phone number, and project details submitted through our contact forms. We may also collect non-personal information automatically when you visit our website, including browser type, pages visited, and time spent on the site.

How We Collect It

We collect personal information when you submit an enquiry through our contact form, sign up to receive our Company Booklet, subscribe to our newsletter, or contact us directly by phone or email.

Why We Collect It

We collect your information to respond to your enquiries, deliver the Muse Built Company Booklet, send our newsletter and project updates to those who have opted in, and to improve our website and services. We will not use your information for any purpose other than those listed without your consent.

Who We Share It With

We do not sell your personal information to third parties. We may share your information with trusted third party service providers who assist us in operating our website and communicating with you, including email platforms such as Mailchimp or MailerLite, and Google Analytics for website performance tracking. These providers are required to handle your information in accordance with applicable privacy laws.

Newsletter and Marketing Communications

If you have signed up to receive our newsletter or Company Booklet, you consent to receiving periodic email communications from Muse Built. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Your information is stored securely and accessed only by authorised personnel.

Accessing or Deleting Your Information

You have the right to request access to the personal information we hold about you, or to request its deletion. To make a request, please contact us at info@musebuilt.com.au and we will respond within a reasonable timeframe.

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, however this may affect the functionality of some parts of the site.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact

For any privacy related enquiries please contact Muse Built at info@musebuilt.com.au or by phone on 0439 262 582.